Accessibility Statement
thebutlr.com (marketing website)
Last reviewed: 17 October 2026
1.Our commitment
We want this website to be usable by as many people as possible, including people who use a keyboard only, a screen reader, voice control, or who need larger text, higher contrast, or reduced motion. We're targeting WCAG 2.2 at level AA as our standard.
2.What we've checked and fixed
- A visible "Skip to content" link for keyboard users, and a proper
<main>landmark around the page's core content. - A visible focus style on every interactive element, including form fields (previously the default outline was removed without a visible replacement).
- The eligibility quiz is operable by keyboard alone, keeps focus trapped inside it while open, and returns focus to the control that opened it when closed.
- Decorative icons are hidden from screen readers (
aria-hidden) so they don't add noise to the page's reading order. - Respect for
prefers-reduced-motionacross the page's animations. - Form fields use real, associated labels (not placeholder-only text), mark required fields in visible text, and use standard
autocompleteattributes.
3.Known issues we're still working on
- We've checked contrast on the main text and UI colour pairs used across the page, but have not yet completed an exhaustive, pixel-by-pixel check of every text-over-image or text-over-gradient area at every screen size.
- The eligibility quiz has been tested for keyboard operability, but not yet end-to-end with a screen reader; step changes inside it are not currently announced automatically to assistive technology (no live region).
- We have not yet completed a formal check of 200% browser zoom and 320px-wide reflow across every section of the page.
- This statement, and the fixes behind it, have not yet been reviewed by an accredited third-party accessibility auditor.
4.Telling us about a problem
If you find something on this site you can't access, or have feedback on its accessibility, please email us and we'll aim to respond within 5 working days.
5.Enforcement
If you're not happy with our response, you can contact the Equality Advisory and Support Service (EASS), or, for a UK GDPR / data-protection matter, the Information Commissioner's Office (ICO).
Legal entity: The Butlr Concierge Ltd, trading as "The Butlr"
Contact email: hello@thebutlr.com
This statement will be updated as we complete further checks and fixes.